This brief offers practical strategies, real-world scenarios, reflection questions, and actionable tools to help home visiting supervisors strengthen their leadership practice and navigate the processes of managing up, managing down, and leading across levels with clarity and confidence.
Supervisors play a critical role in supporting home visitors and ensuring high-quality service delivery to families. Effective supervisors skillfully navigate relationships in two directions. They manage up—communicating needs, insights, and challenges to agency leadership; and manage down—providing guidance, feedback, and support to staff.